Privacy Policy - Foxtrot

FOXTROT SYSTEMS, INC.

PRIVACY POLICY
Last revised March 1, 2018

Introduction

This privacy policy is designed to inform users of the Foxtrot Systems, Inc. website, including all sub-sites and micro-sites controlled by us, and any related smartphone or mobile application, and fleet management and route optimization and planning services (collectively, the “Service”) about how Foxtrot Systems, Inc. (“Foxtrot”, “we” or “us”) gathers and uses personal information submitted to Foxtrot through the Service. Foxtrot will take reasonable steps to protect user privacy consistent with the guidelines set forth in this policy and with applicable U.S. laws. In this policy, “user” or “you” means any person viewing the Service or submitting any personal information to Foxtrot in connection with using the Service. By using the Service, you are indicating your consent to this Privacy Policy. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU SHOULD NOT USE THE SERVICE.

What Information Do We Collect?

Personal Information: If you sign up to create a Foxtrot account, we ask you for certain personal information for the account, including name, email address, and payment information such as credit card number (the “Personal Information”). In addition, if you contact Foxtrot and disclose additional personal information, we may store that Personal Information.

User Data: When you use the Service, you may transmit to Foxtrot certain user-specific data (“User Data”) including the fleet or route data relating to your use of the Service, and additional information that the Service allows you to input, such as annotations and comments to your fleet or route data, and auxiliary information such as driver names.

Web Tracking Information: We, and third party service providers that we engage to provide services to us (“Contractors”), may use web tracking technologies such as cookies, web beacons, pixel tags and clear GIFs in order to operate the Service efficiently and to collect data related to usage of the Service. Such collected data (“Web Tracking Information”) may include the address of the websites you visited before and after you visited the Foxtrot website, the type of browser you are using, your Internet Protocol (IP) address, what pages in the Service you visit and what links you clicked on, and whether you opened email communications we send to you. In order to collect Web Tracking Information and to make your use of the Service more efficient, we may store cookies on your computer. We may also use web tracking technologies that are placed in web pages on the Service or in email communications to collect information about actions that users take when they interact with the Service or such email communications, and our Contractors may also do so. We do not correlate Web Tracking Information to individual user Personal Information. Some Web Tracking Information may include data, such as IP address data, that is unique to you. You may be able to modify your browser settings to alter which web tracking technologies are permitted when you use the Service, but this may affect the performance of the Service.

How Do We Use the Information We Collect?

Personal Information: We will use and store Personal Information for the purpose of delivering the Service (including to establish or renew your Foxtrot account), and to analyze and enhance the operation of the Service. We may also use Personal Information for the internal operational and administrative purposes of the Service. We may enter Personal Information into our contact management database, and may use such database to send you marketing materials and to contact you regarding your interest in Foxtrot products and services.

User Data: We will use the User Data to provide the Service. We may aggregate User Data across all or a subset of users to create statistical information relating to the use of the Service, as described in “Aggregate Information” below.

Aggregate Information: We will also create statistical, aggregated data relating to our users and the Service for analytical purposes. Aggregated data is derived from Personal Information and User Data but in its aggregated form it does not relate to or identify any individual or any specific fleet or route data. This data is used to understand our customer base and to develop, improve and market our services.

Web Tracking Information: We use Web Tracking Information to administer the Service and to understand how well our Service is working, to store your user preferences, and to develop statistical information on usage of the Service. This allows us to determine which features users like best to help us improve our Service, to personalize your user experience, and to measure overall effectiveness.

Legal Exception: Notwithstanding the above, Foxtrot may use Personal Information to the extent required by law or legal process, or if in Foxtrot’s reasonable discretion use is necessary to investigate fraud or any threat to the safety of any individual, to protect Foxtrot’s legal rights or to protect the rights of third parties.

What Information Do We Disclose to Third Parties?

Foxtrot’s Disclosure of Personal Information: Foxtrot will not disclose Personal Information to any third party except to our Contractors who are bound by written obligations of confidentiality, or as described under “Permitted Disclosures” below.

User Data: We do not disclose User Data to any other users except that the designated administrators of the business entity that established your account will have access to the User Data for all of the users for that business entity. Except as described above, we disclose User Data only to you, the user who submitted the User Data to Foxtrot, to our Contractors who are bound by obligations of confidentiality, and as described under “Permitted Disclosures” below.

Web Tracking Information: We disclose Web Tracking Information to Contractors, in order to analyze the performance of the Service and the behavior of users, and to operate and improve the Service. Certain Web Tracking information, such as the popularity ranking of certain pages of the Service, may be published on the Service and so disclosed to all users of the Service.

Aggregate Information: We may disclose aggregated data that does not contain Personal Information to any third parties, such as potential customers, business partners, advertisers, and funding sources, in order to describe our business and operations.

Permitted Disclosures: Notwithstanding the foregoing, Foxtrot reserves the right to disclose any information Foxtrot collects in connection with the Service, without further notice to you (a) to any successor to Foxtrot’s business as a result of any merger, acquisition or similar transaction; and (b) to any law enforcement or regulatory authority to the extent required by law or if, in Foxtrot’s reasonable discretion, disclosure is necessary to investigate fraud or any threat to the safety of any individual, to protect Foxtrot’s legal rights or to protect the rights of third parties.

How Can You Opt Out of Use and Disclosure of Your Information?

If you would like your Personal Information removed from our mailing list or database, please contact us at support@foxtrot.io. In the event of any such removal, Foxtrot may retain copies of information for its archives.

Access and Updating of Information

You can update your Personal Information by using the profile editing tools on the Service. Foxtrot will respond to any reasonable request by a user to review or amend his or her Personal Information held in our mailing list or database. Foxtrot reserves the right to verify your identity in order to provide such access. Please contact us by sending an email to support@foxtrot.io.

Security: We use reasonable security precautions to protect the security and integrity of your Personal Information and User Data in accordance with this policy and applicable law. However, no Internet transmission is completely secure, and we cannot guarantee that security breaches will not occur. Without limitation of the foregoing, we are not responsible for the actions of hackers and other unauthorized third parties that breach our reasonable security procedures.

Links: The Service may contain links to other websites. Foxtrot is not responsible for the privacy practices or the content of those websites. Users should be aware of this when they leave our site and review the privacy statements of each Web site they visit that collects information. This Privacy Policy applies solely to personal information collected by Foxtrot.

Amendments: Foxtrot may modify or amend this policy from time to time. If we make any material changes, as determined by Foxtrot, in the way in which Personal Information or User Data is collected, used or transferred, we will notify you of these changes by modification of this Privacy Policy, which will be available for review by you at the Service.

Service Visitors from outside the United States: Foxtrot and its servers are located in the United States and are subject to the applicable state and federal laws of the United States. If you choose to access the Service, you consent to the use and disclosure of information in accordance with this privacy policy and subject to such laws.

Terms of Use: This policy forms part of, and is subject to, the provisions of Foxtrot’s Terms of Use.


Effective Date of this policy: March 1, 2018